Privacy Policy

Privacy Policy

Last Updated: January 2025

Introduction

Surrey Property Management One ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us through our website and services.

Who We Are

Surrey Property Management One is a lettings and property management company based in Surrey, United Kingdom. Our registered office is at 21 Woodthorpe Road, Ashford, Surrey.

Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, address, email address, phone number, date of birth, and other contact details.
• Financial Information: Bank account details, payment information, and credit history.
• Employment Information: Job title, employer details, and references.
• Property Information: Details about the property you own or rent, tenancy agreements, and maintenance requests.
• Usage Data: Information about how you use our website and services, including IP address, browser type, and browsing history.

How We Use Your Information

We use your information to:

• Provide and manage our services, including property lettings and management.
• Process payments and manage financial transactions.
• Communicate with you about your tenancy or property.
• Conduct background checks and verify your identity.
• Comply with legal obligations and enforce our rights.
• Improve our website and services.

Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, maintenance, and IT support.
• Legal Authorities: Government agencies, regulators, and law enforcement if required by law.
• Business Partners: Other companies involved in property management and lettings.
• Others: With your consent or as otherwise disclosed at the time of data collection.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. Our security measures include encryption, access controls, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Request restriction of processing.
• Request data portability.

To exercise these rights, please contact us at Info@surreypropertymanagementone.co.uk.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse usage, and provide tailored content. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Surrey Property Management One : Info@surreypropertymanagementone.co.uk.